Driving AI Adoption at a Global Advertising Firm

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Project Background

A major global advertising firm faced challenges in achieving widespread adoption of its internal AI applications. They needed a strategic approach to overcome user resistance and maximise the value of their AI investments.

Approach

Conduct a thorough assessment of user needs, pain points, and barriers to AI adoption.

  • Develop tailored change management strategies, including communication plans and engagement initiatives.

  • Deliver comprehensive training programmes, both in-person and virtually, to equip employees with the skills and knowledge to effectively use the AI applications.

  • Engage with stakeholders at all levels, including presenting at the company's AGM.

Results

  • Significant Increase in AI Adoption: Achieved a 35% increase in AI application adoption by Q1 2025.

  • Improved User Engagement: Fostered a more positive and receptive environment for AI technologies within the organisation.

  • Enhanced ROI on AI Investments: Enabled the client to realise greater value from their AI investments by driving broader and more effective utilisation.