AI & Governance Transformation in London Market Insurance

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Project Background

A leading London Market insurer sought to leverage AI for operational efficiency and strengthen its IT governance framework. They needed to identify impactful AI applications and establish robust controls to manage the technology effectively.

Approach

We partnered with the client to:

  • Pinpoint high-value AI use cases within their operations.

  • Design and implement comprehensive governance controls for AI deployment.

  • Develop and pilot an AI-powered solution for automated data extraction from insurance documents (MRCs/slips), leveraging a Python script and web application interface.

  • Pilot an automated underwriting tool to improve efficiency and accuracy.

Results

  • Significant Efficiency Gains: Achieved a 77% reduction in data extraction time through AI-powered automation.

  • Improved Underwriting: Demonstrated the potential of AI to streamline and enhance the underwriting process.

  • Stronger Governance: Established a robust framework for responsible and effective AI implementation.